Richard Shermanski, Esq. is an expert in ethics law and programs and he writes extensively on this topic. In this episode, we discuss Association Ethical Complaint Procedures and the many considerations that go into creating, managing, and implementing these programs. Richard talks about "the ripeness of complaints," external and internal issues related to ethics complaints, and why we need to be transparent about how the programs are handled. There is so much in this episode a summary cannot do it justice -- it's worth your time to listen or watch. What is on your mind about ethical complaint procedures? Share a comment!